Privacy Policy

Our Commitment to Your Privacy

ThriveHill Dearborn Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, schedule a service, contact us with questions, or interact with our website. This may include your name, address, phone number, email address, and details about your property and the services you need. We may also collect payment information when you pay for our services.

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand how visitors use our site. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect to provide and improve our tree care services. This includes scheduling appointments, preparing estimates, communicating with you about your service requests, processing payments, and following up to ensure your satisfaction. We may use your contact information to send you updates, promotional materials, or information about our services, but you can opt out of these communications at any time.

We also use your information to maintain and improve our website, analyze usage patterns, prevent fraud and abuse, and comply with legal obligations. We may aggregate and anonymize your data for research, marketing, and business development purposes. This anonymized data does not identify you personally.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who help us operate our business, such as payment processors, scheduling software providers, and website hosting services. These service providers are required to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, such as in response to a subpoena, court order, or government request. We may also share information to protect our rights, property, or safety, or the rights, property, or safety of our customers or others. In the event of a business transfer, merger, or acquisition, your information may be transferred to the new owner.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

You are responsible for maintaining the confidentiality of any account credentials or passwords you use to access our website or services. Please notify us immediately if you suspect any unauthorized access to your account.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This typically includes maintaining records of services provided, communications, and payment information for accounting, legal, and customer service purposes.

Your Privacy Rights

You have the right to access, correct, or delete your personal information. You can update your contact information by contacting us directly. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us.

If you are a resident of California or another jurisdiction with specific privacy laws, you may have additional rights regarding your personal information. Please contact us to exercise these rights or to learn more about your options.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and work with you to address your concerns.